CSI Subscriber’s Call
(205) 836-3884 or (800) 843-5154
1. This is:
(Give your NAME)
2. My Account Number is:
(Memorize this number)
3. My Password / ID is:
(Memorize your password or ID number)
A. I have a false alarm.
B. I would like to cancel an alarm.
C. I require assistance.
D. I would like to test my system.
If you get a call and someone identifies himself as part of your alarm company or monitoring center, and your alarm is NOT going off:
DO NOT GIVE YOUR PASSWORD / ID
Hang up and call your monitoring center to be assured your are talking to your alarm monitoring center.